One Minute Manager!

Extracted this off someone else's summary. Haha.

Three key lessons again:

One minute goals
Goals have to be written down in a clear and succint way such that it takes only 1 minute to be digested.

One minute praisings
It's the little praises throughout an employee's day that counts. The trick is to be seen to be "catching" your employee doing something well. (Rather than the usual where employees enjoy "catching" their staff doing things wrong.)

One minute reprimands
Keep the reprimand short and to the point. Concentrate on the action and not the person. As such, it has to be delivered as timely to the action as possible. And then move on.